Effective Date: January 2025

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Introduction

RFD Franklin, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website rfdfranklin.com (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

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This policy applies to information we collect:

• On this Website.

• In email, text, and other electronic messages between you and this Website.

• When you interact with our advertising and applications on third-party websites and services.

 

It does not apply to information collected by:

• Us offline or through any other means not through our Website; or 

• Any third party, including through any application or content (including advertising) that may link to or be accessible from or through the Website.

 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. 

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This Website is intended for use only by individuals in the United States. State consumer privacy laws may provide you with additional rights regarding our use of your personal information.

 

Your Consent

By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 

 

Children Under the Age of 13

Our Website is not intended for or designed to attract children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or through any of its features, use any of the interactive features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 13 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13 years of age, please contact us immediately at RFD Franklin, LLC, 55 West Madison Street, Franklin, IN, 46131.

 

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, telephone number, or other information you voluntarily provide to us through the forms on our Website ("personal information");

• That is about you but individually does not identify you, such as information relating to the type of event you are hosting; and/or

• About your internet connection, the equipment you use to access our Website, and usage details.

 

We collect this information:

• Directly from you when you provide it to us.

• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

• From third parties, for example, our business partners, such as Wix.com.

 

Information You Provide to Us  

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of submitting a contact form or request to book a tour, subscribing to our email list, or requesting further information or services. 

• Records and copies of your correspondence (including email addresses), if you contact us, complete the contact form, or book a tour through the Website.

• Your responses to surveys that we might ask you to complete for research purposes.

• Details of transactions you carry out through our Website and of the fulfillment of your request for services. You may be required to provide financial information before submitting payment for services through our Website.

 

Information We Collect Through Automatic Data Collection Technologies  

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

•  Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.

• Information about your computer and internet connection, including your IP address, operating system, and browser type.

 

The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our Website according to your individual interests.

• Recognize you when you return to our Website.

 

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.

• Web Beacons. Pages of our Website or emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). 

 

We do not collect personal information automatically, but we may tie non-personal information collected automatically to personal information about you that we collect from other sources or that you provide to us.

 

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 

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We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

 

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.

• To provide you with information, products, or services that you request from us.

• To fulfill any other purpose for which you provide it.

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• To notify you about changes to our Website or any products or services we offer or provide through it.

• To allow you to participate in interactive features on our Website.

• In any other way we may describe when you provide the information.

• For any other purpose with your consent.

 

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. For more information, see Choices About How We Use and Disclose Your Information.

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We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

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We do not sell personal information to third parties for their marketing purposes.

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We currently utilize the services of Wix.com and Square (Block, Inc.). We may use other services in the future, and we will update our privacy policy periodically to reflect such changes. These services collect data regarding the use of our website and information you provide when using their services to make payments or obtain the Company’s services, and these third parties process data in accordance with their respective privacy policies. These privacy policies can be accessed at: https://www.wix.com/about/privacy; https://squareup.com/us/en/legal/general/privacy-no-account; and https://squareup.com/us/en/legal/general/buyer-features.

 

Disclosure of Your Information

We may disclose aggregated information that does not identify any individual without restriction.

 

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties we use to support our business.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.

• To third parties to market their products or services to you if you have consented to these disclosures.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

 

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce or apply any agreements between you and the Company, including for billing and collection purposes.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. 

 

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. There are mechanisms to provide you with the following control over your information: 

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

• Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by emailing us at rfd@rfdfranklin.com stating your request. If we have sent you a promotional email and you no longer wish to receive promotional emails, you may send us a return email asking to be omitted from future email distributions or unsubscribe from the promotional emails. This opt out does not apply to information provided to the Company as a result of a service purchase or other transactions.

 

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

 

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

 

Accessing, Correcting, and Deleting Your Information

You may contact us at RFD Franklin, LLC, 55 West Madison Street, Franklin, IN, 46131, to request access to, correct, or delete any personal information that you have provided to us. We will make our best efforts to delete all information you request to be deleted, subject to certain exceptions, such as where maintaining certain information may be required by law or where maintaining certain information is necessary to ensure appropriate records of and adherence to your request. We may not be able to accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

 

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. 

California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.

• Access and delete certain personal information.

• Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).

• Data portability.

• Opt-out of personal data processing for:

  • targeted advertising (excluding Iowa);

  • sales; or 

  • profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).

• Either limit (opt-out of) or require consent to process sensitive personal data. 

 

The exact scope of these rights may vary by state. To exercise any of these rights please send your request to RFD Franklin, LLC at 55 West Madison Street, Franklin, IN, 46131. To appeal a decision regarding a consumer rights request, please send your appeal request to RFD Franklin, LLC at 55 West Madison Street, Franklin, IN, 46131.

 

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: RFD Franklin, LLC, at 55 West Madison Street, Franklin, IN, 46131. However, please know we do not currently sell data triggering that statute's opt-out requirements.

 

Data Security

We are committed to taking reasonable efforts to secure the information that you choose to provide us, including physical, electronic, and procedural safeguards to protect the information. We restrict access to such information to our employees and service providers who need to know the information to operate, develop, improve, and provide services to you. 

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email (if you have provided your email account to us and consent to its use in accordance with this policy) or through a notice on the Website home page. The date the privacy policy was last revised is identified at the bottom of this policy. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

 

Contact Information

For questions, comments, complaints, and concerns about this privacy policy and our privacy practices, contact us at: 

RFD FRANKLIN, LLC

55 West Madison Street

Franklin, IN 46131